Our Return Policy on goods purchased and delivered to our customers is Seven (7) Days and the product shall be in its original sale-able form and condition.
The Seven (7) Days period is to take care of the situation where the customer is not presently available at the time of delivery and the product was received by a proxy on his/her behalf.
However, goods within the warranty period can be returned if there is latent evidence of manufacturer’s defect and it is free from poor, mal-handling, carelessness or non-adherence to the product(s) operating manual and instruction by the customer, In that case, the merchant will assume the responsibility and the customer shall give Plinth Tech a reasonable time to liaise with the merchant for repair or out-right replacement of the product(s) at no extra cost to the buyer.
1. It is within seven (7) days from the delivery date.
2. The item is in NEW condition.
3. The item is in its ORIGINAL packaging, with all accessories intact (including warranty cards, manuals, certificates of authenticity, etc.). Branded electronics and media items (Software, DVDs, Video games) must be unopened with seals intact.
4. If the item came with a free promotional item, then the promotional item must also be returned.
5. It is not a part of the list of exceptions (see below).
6. It is accompanied with a complete RETURN FORM.
Note: We cannot accept returns for defective items after 7 days since delivery. Should you detect any defect with the product and the time frame for returns has elapsed, please contact the manufacturer directly to handle any warranty issues. You can still of course contact us to help you find the right service center.
1. Send us an Email at email@example.com or call 08136753456 & 08136995659.. Our Customer Service team will arrange a pick-up.
Please state your order number, the item(s) you would like to return, the reason (see below) and your preference in regards to voucher refund or bank refund. In case of bank refund, thanks for providing your full bank details.
2. Plinth Tech will arrange for retrieval or, in case we do not serve your area directly, we will give you the necessary details to send the item back to us with our logistic partner. The shipping cost will be reimbursed in case your return is valid.
3. Upon arrival in our warehouse, we will conduct a quality check of the item. If a return is invalid then we will notify you and send the item(s) back to you.
4. After this check, we will proceed with the refund.
We cannot accept returns for defective items after 7 days since delivery. Should you detect any defect with the product and the time frame for returns has elapsed, please contact the manufacturer directly to handle any warranty issues. You can still of course contact us to help you find the right service center.
Online Shopping on Plintech.com – Nigeria’s #1 Online Tech Shop & Services
Plinth Tech is an I.T company that provides customized solutions based on your needs. We pride ourselves in having every tech items you could possibly need for life and living at the best prices than anywhere else. Our access to quality items and premium sellers gives us a wide range of products at very low prices. purchase all your high quality tech items ranging from electronics, computers, mobile phones, accessories, gadgets, camera, to mention a few with full assurance and affordability.
To make your shopping experience swift and memorable, there are also added services like gift card vouchers, consumer promotion activities across different categories and bulk purchases with hassle-free delivery.
Enjoy free shipping rates for certain products and with the bulk purchase option, you can enjoy low shipping rates, discounted prices and flexible payment. When you shop on our platform, you can pay with your debit card, which is a convenient and secured payment solution.
Shopping online in Nigeria is easy and convenient with Plinth Tech. We provide you with a wide range of tech products you can trust. We offers deals and discounts and never ceases to form campaigns all year around, all for the satisfaction and joy of our customers.
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